Programs Data Verification Specialist

OVERVIEW of Position

• Assists Programs Lead in maintaining data integrity in all current systems.
• Inputs any existing written documentation into systems.
• Regularly verifies system data for accuracy & timeliness.
• May be involved in developing data reports.
• Understands & follows all processes for escalation of any identified concerns.
• Assists Programs Lead to develop any improvements in data systems to increase compliance & accuracy.
• Fully documents all interactions and conversations into approved tracking systems.

Position Responsibilities

• Position requires weekly systems verification, assuring all data is current & accurate.
• Become familiar with & maintain proficiency in current programs systems.
• Maintain confidentiality in all interactions, escalating identified concerns or issues quickly to Programs Lead.
• In coordination with Programs Lead look for any improvements in processes or systems to increase accuracy.
• Other duties as assigned by Programs Client Relations Lead.

Position Skills

• Comfortable working in existing data systems.
• Computer systems proficiency, ability to learn & support existing systems
• Ability to work independently, while being accountable for data systems.
• Comfortable assessing situations that may need to be escalated; follow the defined escalation process. Always involving the Programs Lead in any escalations or requests outside the defined program.
• Efficiency in managing assigned tasks.
• Willingness to cover other tasks in support of Programs Lead.

Relationships Interactions

• Works directly in existing systems, much of the time working independently.

Time Commitment

• 4 – 6 hours per week; schedule & location may be flexible to accommodate volunteer’s schedule.